Frequently Asked Questions

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Membership

What will I receive in each shipment?

You’ll receive expertly selected, quality craft beers in each of our five membership types below along with our monthly newsletter providing detailed tasting notes, beer profiles, brewery histories, and suggested food pairings.

1. The U.S. Microbrewed Beer Club: Twelve, 12 oz. beers, four styles from two different U.S. Microbreweries (3 bottles of each style).

2. The U.S. and International Variety Beer Club: Twelve, 12 oz. beers, four styles from both U.S. and International breweries (2 different U.S. beers, 2 different Imported beers. 3 bottles of each style). Please note that some imported bottles are packaged in 11.2 oz. bottle formats.

3. The Hop-Heads Beer Club: Twelve, 12 oz. hoppy beers, consisting of three different beers (4 bottles or cans of each) from both U.S. and International breweries. Please note that some imported bottles are packaged in 11.2 oz. bottle formats.

4. The International Beer Club: Twelve, 12 oz. beers, two styles from International breweries (6 bottles of each style) Please note that some imported bottles are packaged in 11.2 oz. bottle formats.

5. The Rare Beer Club®: Two different limited-release, celebratory, artisanal beers each month in 750 ml bottles from two different breweries (both US and Imports). Choose from 3 membership levels receiving a total of two, four or six 750 ml bottles per month.

How long is the membership term, do I have to ship every month, and how do I cancel my membership?

Personal and Gift memberships are available from 2 to 12 shipments or on an ongoing, month-to-month basis which will continue until you contact us to cancel your membership, which can be done easily at any time as described below. Flexible ordering allows you to send or receive shipments monthly, every other month, or quarterly. Our Design Your Own Club™ program allows you to ship on specific months by creating a custom shipping schedule and sending shipments on birthday months, anniversaries, or other gift occasions throughout the year.

OPEN-ENDED, ongoing memberships MAY BE CANCELLED at any time, however, certain promotional offers may require a minimum term prior to cancellation. To cancel, you may contact us by email at [email protected], fill out our order cancellation form, call us at 800.625.8238, or chat with us online M-F, 7am-5pm Pacific.

Can I combine the different beer club membership types into one membership?

Yes, you can! Our Design Your Own Club™ program allows you to combine our five beer clubs in any way, or you can pair your beer club membership with our other subscription boxes below:

Can I select specific beers or beer styles that I want to receive?

Although you cannot choose specific beers or styles that you would like to receive, when we do receive requests from our members, we always follow up with the brewery and request samples to be evaluated. A big part of being a member to The Microbrewed Beer of the Month Club™ is having the opportunity to try beers and styles that you wouldn’t have access to otherwise or might not have thought to try on your own. If you find a beer you really like, you may reorder it in 12 bottle increments.

How does your 100% Satisfaction Guarantee work?

Our 100% Satisfaction Guarantee ensures that every beer you purchase from The Microbrewed Beer of the Month Club™ meets your high standards or we will replace it or refund your purchase. Simple as that.

My Account

What benefits do I gain by creating an account with you?

Registering an account allows you to save an address book, view past orders, and manage any scheduled email gift announcements.

How do I manage my account?

After you login to your account, you can visit your account dashboard by clicking the My Account link near the bottom of any page the site.

How do I reset my password?

To reset your password, visit the forgot your password page and enter the email address associated with your account.

Payment

When will my credit card be charged?

Please note that charges will appear on your statement from "MonthlyClubs.com".

The Rare Beer Club®: Your card will be charged on the 5th of the month that your membership commences. If you chose to have your membership commence this month, but your order was placed after the 5th, your card will be charged within 2 business days. Charges for memberships commencing in a future month will take place on the 5th of the first month shipped.

All Other Beer Club Membership Types: Your card will be charged on the 3rd of the month that membership commences. If you chose to have your membership commence this month, but your order was placed after the 3rd, your card will be charged within 2 business days. Charges for memberships commencing in a future month will take place on the 3rd of the first month shipped.

Shipping

Do you ship bottles, cans, or both?

In The Rare Beer Club®: Bottles only.

In our 12-oz clubs: Both bottles and cans.

There’s currently a canning revolution underway and including breweries that package in cans in our club selections is unquestionably a good thing and the right thing to do. Within the last couple of years, scores of craft brewers around the country and the world have embraced cans, and in fact, many brewers are not bottling their beers anymore at all. It wasn’t always this way, but at this time and moving forward, not including breweries that only package in cans would ultimately limit us from featuring some of the world’s top rated breweries and beers.

Why is it a good thing?: Beyond expanding the number of breweries and beers we can bring to you, all modern beer cans have a lining which completely protects the beer from picking up metallic flavors. Cans offer numerous advantages over bottles: they protect beer from light (which can damage beer’s aroma & flavor); are virtually airtight, keeping beer fresher for longer; weigh less and are easier to ship; are outdoor-activity friendly; are infinitely recyclable; and even cool down faster.

Our 12-oz club members can expect to receive traditional bottles about 75% of the time, with cans making up the remainder – around 3 shipments per year.

Do you ship to my state?

We ship our Beer and Wine clubs to all states except Alabama, Alaska, Hawaii, Kentucky, Mississippi, Nebraska and Utah. Please note that there are a few other states for which we are unable to deliver Beer to certain (usually rural) zip codes. During checkout, our website will check your shipping address and alert you if it is in one of these zip codes.

Cheese, Chocolate, and Flower clubs are available to all states except Alaska and Hawaii.

Our Cigar clubs are available in all U.S. states except Utah. We can also ship to APO addresses and Internationally (although, unfortunately, we cannot ship to Canada). Additional shipping charges for international orders is $7.00 per shipment, for a total shipping cost of $12.00 per shipment. These shipping charges will be added after you place your order, if placed on our website.

When will my shipment arrive?

Beer shipments usually arrive the last week of each month. If you order before December 10th, we will do our best to have your gift arrive before Christmas. No guarantees in the case of weather delays or carrier issues.

NOTE: Due to unique challenges required to deliver beer and wine in certain regions, occasionally the first shipment of a membership can take an additional 1-2 weeks to arrive depending on when your order was placed. Please call our Customer Service Department at 800-625-8238 for an estimated time of arrival for your delivery area.

Does someone have to be available to sign for the deliveries?

Yes. Someone over 21 years of age will need to sign for your beer shipment. An ID may be required by the carrier. Our discrete packaging allows many of our members to ship to a work location or a neighbor who is often home.

What if I am not home to sign for my package or am going on vacation?

Please either call us at 800-625-8238 or email us at [email protected] no later than the 1st of the month to inform us if you have moved, plan to be out of town, or otherwise will not be able to accept delivery that month so that we can either re-route or reschedule your shipment. We use common carriers to deliver all of our products. If you are not home to sign for your shipment, the carrier will leave a door tag letting you know a delivery attempt has been made. After three attempts the product will be sent back to the distribution center at which time we can re-ship your package for an additional shipping cost of $15.

How do I change my delivery address?

Please either call us at 800-625-8238 or email us at [email protected] no later than the 1st of the month to change your delivery address.

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