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General Shipping Information
Delivery Schedules and Timeframes:
Beer Clubs:
Beer shipments arrive the 3rd or 4th week of the month via a carrier in your region. Orders may ship to arrive sooner. December shipments may arrive before or after Christmas.
Gift Announcements may be emailed or printed from our website at any time.
You must be 21 or older to receive a shipment and an adult signature over 21 years of age is required.
Wine Clubs:
Your first wine club shipment will be shipped out soon after your order is placed; look for it to arrive within 7 days.
Subsequent shipments should arrive the 3rd or 4th week of each scheduled month via a carrier in your region. December shipments may arrive before or after Christmas.
Gift Announcements may be emailed or printed from our website at any time.
You must be 21 or older to receive a shipment and an adult signature over 21 years of age is required.
Cigar Clubs:
Your first cigar club shipment will be shipped out soon after your order is placed, and will be delivered via a carrier in your region.
Subsequent shipments should arrive the 3rd or 4th week of each scheduled month. Gift Announcements may be emailed or printed from our website at any time.
Cheese Clubs:
Your first cheese club shipment will be shipped out via FedEx 2nd Day Service soon after your order is placed. Subsequent shipments will also be shipped out around the same time for each scheduled month. If you’d like to change your monthly ship date, please contact our Customer Service team. Gift Announcements may be emailed or printed from our website at any time.
Chocolate Club:
Your first chocolate club shipment will be shipped out via FedEx 2nd Day Service soon after your order is placed. Subsequent shipments will also be shipped out around the same time for each scheduled month. If you’d like to change your monthly ship date, please contact our Customer Service team. Gift Announcements may be emailed or printed from our website at any time.
Flower Club:
Shipments are sent on the 3rd Tuesday of each month via FedEx 2nd Day Service. Depending on when your order is placed, your initial shipment may be sent on the 4th Tuesday of the month. Gift Announcements may be emailed or printed from our website at any time.
Purchase Agreement:
I agree that the age information of both the billing and shipping contacts associated with the order(s) that I have placed are correct. I agree that the purchaser(s) and recipient(s) of any beer, wine, or cigar of the month club orders placed on this web site are over 21 years of age. I understand that any information related to this order that is false is considered to be fraudulent by the purchaser and that any misrepresentation of age will be prosecuted to the fullest extent of the law. Furthermore, by placing this order, I represent that I am purchasing this product solely for personal use, or as a gift and not for resale.
Returned Shipments:
In the event that you are not able to receive your shipment during the attempted deliveries AND you did not pick up your shipment within the allotted period, your box will be shipped back to our fulfillment center at which point you have two options. You may either elect to pay a re-packaging/re-shipping fee to have your shipment repacked and resent to you, OR you may elect to have your account credited your monthly charge less shipping and handling charges.
Address Changes/Membership Extension & Termination:
Please contact us via email prior to the 1st of the month to make all account related information changes such as address changes, membership extensions & terminations, or gift accounts desiring to continue their memberships. Address changes made after that time may require a repackaging and re-shipping charge. Direct requests by you or your gift recipient to the shipping carrier to re-route a shipment in transit or address corrections made by the carrier to the shipping address that you've provided may incur an additional processing fee.
